10% OFF FIRST ORDER ON SIGN UP + FREE STANDARD SHIPPING & RETURNS WITHIN THE US

         
  Return and Exchange Policy    
   

If you wish to return or exchange your purchased items, please read our information below.
 
●  Products can be returned or exchanged 14 days after purchase date, free of any charge.
 
●  If an item is damaged upon delivery, please notify us within 48 hours of order delivery; Attach a clear photograph with a noted description of the damage to our customer service team at cutomercare@jinglimited.com
 
●  Free returns are for domestic orders in U.S. lower 48 States only (does not not 
include Alaska, Virgin Islands, Puerto Rico and Hawaii). 

 
●  Price difference caused by return/ exchange; We will credit the difference to the original credit card or request payment of the shortage.
 
●  You must ensure that the return/ exchange product remain unused, in the original condition as when you received, original packaging with the tags intact (including gifts, instructions, tags, thank you card… etc).
 
 
We do not provide return/ exchange service for products with following conditions.
Any damage caused by individual factors, such as:
●  Products have been used, or any damage/ taint caused by wearing or use, (including the smell of personal cosmetic) which would affect secondary business sales.
●  Products altered or washed.
●  Personal intimate clothing, are final sales.
 
 
Please note: 
●  We do not provide any return/ exchange service for international orders (exclude Canada and Mexico), unless the cause is on our end.
●  International customers (Canada & Mexico) shall be responsible for the shipping cost, any duty and tax that occur when requesting return or exchange service.

Feel free to contact us with any further questions or concerns at:
E-mail: 
customercare@jinglimited.com
Phone: 1-833-900-0003